Privacy Policy

Our Commitment to Your Privacy

At BIALOLEKA PROJEKT SZKLARNIOWA, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our game development services. We believe in transparency and want you to understand exactly what data we collect and why.

We are committed to protecting your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for visitors from the European Union.

What Information We Collect

Information You Provide Directly

When you contact us through our website or engage our services, you may provide:

Name and contact information (email address, phone number)
Project details and requirements when requesting our services
Communication preferences
Any other information you choose to share in your messages to us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

IP address and general geographic location
Browser type and version
Device information and operating system
Pages visited and time spent on our website
Referring website or source that directed you to our site
Date and time of your visit

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our website. For detailed information about our cookie practices, please review our Cookie Policy.

How We Use Your Information

Providing Our Services

We use your personal information to respond to inquiries, provide game development services, communicate about projects, and fulfill our contractual obligations to clients.

Website Improvement

We analyze website usage data to understand how visitors interact with our site, identify areas for improvement, and optimize the user experience. This helps us create better content and services.

Communication

With your consent, we may send you information about our services, updates about projects, or responses to your inquiries. You can opt out of marketing communications at any time.

Legal Compliance

We may use or disclose your information when required to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests from authorities.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract
Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services, provided your rights do not override these interests
Legal obligation: Processing is necessary to comply with legal requirements

How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Analytics Services

We may use analytics services like Google Analytics to understand website usage patterns. These services collect data about your interactions with our website but do not identify you personally.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when necessary to protect our rights or the safety of others.

How We Protect Your Information

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Data Storage

Your personal data is stored on secure servers located within the European Union. We maintain physical, electronic, and procedural safeguards to protect your information.

Access Controls

Access to personal information is restricted to employees and contractors who need it to perform their duties. All personnel with access to personal data are bound by confidentiality obligations.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, and take immediate steps to mitigate any harm.

How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

Contact form inquiries are retained for up to two years
Client project data is retained for the duration of our business relationship and up to seven years thereafter for legal and accounting purposes
Website analytics data is typically retained for 26 months
Cookie data expires according to the durations specified in our Cookie Policy

Your Privacy Rights

Under applicable data protection laws, including GDPR, you have the following rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you and information about how we process it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Erasure

You can request that we delete your personal information in certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

You can request that we temporarily or permanently stop processing some or all of your personal data.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month, as required by law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Please note that certain information may need to be retained for legal or administrative purposes even after you request deletion, such as records necessary for tax compliance or ongoing legal matters.

International Data Transfers

As we are based in France and primarily serve European clients, your personal data is processed within the European Union. If we need to transfer data outside the EU for any reason, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. If we make material changes, we will provide notice through our website or other appropriate means.

Your Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority. In France, this is the Commission Nationale de l'Informatique et des Libertés (CNIL). However, we would appreciate the opportunity to address your concerns before you contact a supervisory authority, so please contact us first.

BIALOLEKA PROJEKT SZKLARNIOWA